Run every job
from request to paid.

Service requests, quotes, scheduling, job cards, assets and invoicing — one system your office and your field team actually share. No more copying details between tools.

  • Full lifecycle in one system
  • Built for multi-visit work
  • Customer portal included
FieldFlow dashboard with live counts for jobs, requests, quotes, invoices, assets and sites

One thread from first call to final payment

1

Requests

Work arrives by portal, phone or Ava. Every request lands in one inbox, matched to the right customer and site.

2

Quotes

Send branded quotes with optional scope. Customers approve online, and approved work converts straight into jobs.

3

Jobs & visits

Plan one visit or many. Forms, parts and signatures travel with the job until it's genuinely done.

4

Invoices

Invoice from completed work in a click — deposits, partial payments and receivables tracked to the cent.

Every part of the day, covered

Dashboard

Your whole operation on one screen

Live counts for jobs, requests, quotes, invoices, assets and sites — with recent activity and a map of where your customers are. Start the morning knowing exactly what needs attention.

  • Requests and jobs pipelines at a glance
  • Recent activity with one-click drill-down
  • Assets in service and sites on the map
FieldFlow dashboard
Scheduling

A board your planners will love

Drag jobs onto technicians or whole teams. Exact-time visits and "anytime today" work sit side by side, and the open-jobs queue makes sure nothing waits unnoticed.

  • Drag-and-drop assignment with team grouping
  • Travel time shown between visits
  • Unassigned queue with priority and duration
FieldFlow drag-and-drop schedule board
Jobs & visits

Jobs that can't be half-finished

A job stays open until the work is truly done: required forms submitted, checklists ticked, signatures collected. Multi-visit jobs keep every visit's time, travel and expenses in one place.

  • Required forms and checklists gate completion
  • Customer and technician signature cycles
  • Branded, signed job PDF generated automatically
FieldFlow jobs list with customers and assets
Quotes

Quotes that close themselves

Build quotes with options, send them with a portal link and a branded PDF, and watch the status move from awaiting response to approved. Approved scope converts to jobs or invoices without retyping.

  • Optional line items and expiry dates
  • Online approval — or change requests — from customers
  • One-click conversion of remaining scope
FieldFlow quotes with approval statuses
Invoicing & payments

Get paid without the paper chase

Generate invoices from completed jobs with the parts, time and travel already on them. Track the full lifecycle — sent, partially paid, paid, past due — and keep deposits and credits straight.

  • Invoices built from actual job data
  • Deposits, partial payments and refunds
  • Aged receivables and projected income reports
FieldFlow invoices list with statuses
Assets & service plans

Know every machine's story

Register the equipment you service — yours or your customers' — with serial numbers, warranty, meter readings and location history. Service plans calculate the next due date so preventive work books itself onto the schedule.

  • Recurring service plans with next-service-due
  • Meter readings with full history
  • Service history synced from completed jobs
FieldFlow asset registry with statuses and serial numbers
Customer portal

Your customers, self-served

A clean portal in your branding where customers request service, approve quotes, see upcoming visits with assigned technicians, and pay invoices — no phone tag required.

  • Online service requests straight into your inbox
  • Quote approval and invoice payment online
  • Magic-link login — no passwords to reset
Customer portal in the service company's own branding

The details that keep operations honest

Forms & checklists

Design your own forms, attach them per job type, and make them required before a visit can complete.

Items: planned vs used

Plan parts on the job, log what was actually used, and let the difference flow into the invoice.

Time, travel & expenses

Per-visit timesheets, mileage and expenses — with an approval center before anything hits job costing.

Automation

Trigger actions when quotes are approved, visits complete or invoices fall due — emails, statuses, follow-ups.

Reports & insights

Jobs, checklists, receivables, team productivity — the numbers you run the business on, without exports.

Works with Ava

Every record here can be created and updated by Ava — from a voice note, a message or a photo.

See FieldFlow on your own jobs

Bring a real job from your week — we'll run it through intake, scheduling, the visit and the invoice, live.

Talk to us